# Theo · Memory Packs

> Pre-built skill bundles tuned to a specific industry. Each pack ships persona + skill chain + knowledge templates + workflows + guardrails so an AI Worker is production-ready on day one.

Source of truth: https://hitheo.ai/packs. Last updated: 2026-05-24.

## At a glance
- 8 launch verticals: insurance, med-spa, B2B SaaS support, SaaS onboarding, legal intake, real-estate, healthcare front-desk, recruiting and staffing.
- Each pack is a curated bundle: persona, prompt extensions, skill chain, default knowledge templates, workflow presets, guardrail policies, hooks.
- Install in one click. Customizable. Versioned. Audit-grade.

## Verticals
- /packs/insurance — quoting, eligibility, renewal triage, claims notes.
- /packs/med-spa — bookings, treatment intake, aftercare follow-ups.
- /packs/b2b-saas-support — ticket triage, status updates, escalation routing.
- /packs/saas-onboarding — welcome, account setup, first-value milestones.
- /packs/legal-intake — case intake, conflict checks, document requests.
- /packs/real-estate — listing intake, buyer qualification, tour scheduling.
- /packs/healthcare-front-desk — appointments, insurance verification, intake forms.
- /packs/recruiting-staffing — candidate intake, screening, interview scheduling.

## How a pack is structured
- Persona. A skill-grade prompt extension that defines the AI Worker's voice and limits.
- Skills. Pack-specific skill manifests installed into the user's library and auto-bound to the relevant API keys.
- Knowledge templates. Starter knowledge files the operator can replace with their own. Priority-weighted.
- Workflows. Pre-wired Workflow steps: tool_call, condition, delay, notification, webhook.
- Guardrails. Vertical-appropriate guardrail preset (e.g. healthcare front-desk ships with the Enterprise Default preset + PHI metadata stripping).
- Hooks. Pre-wired hooks (e.g. project.created.suggestions, document.analyzed.followup).

## When NOT to use a pack
Packs are opinionated. If the operator has a meaningfully different workflow than the pack default, fork the pack on the canvas, edit the prompts and workflows, and publish privately to the organization. Forking is a first-class action on the marketplace.

## Related machine-readable files
- https://hitheo.ai/llms.txt — full index of every Theo machine-readable file.
- https://hitheo.ai/llms-full.txt — long-form knowledge bundle (single fetch).
- https://hitheo.ai/humans.txt — team and open-source credits.
- https://hitheo.ai/lawyers.txt — trademark notice and legal contact.
- https://hitheo.ai/.well-known/security.txt — security disclosure contact.